Company History
Floating Floors Direct first opened in Hornsby in 2005. Floating Floors Direct supplies Timber Floating Floors, Laminate Floating Floors, Bamboo Floating Floors, Carpet, Vinyl and Cork to both Retail and Trade Customers. We also arrange installation by our trusted installers or can supply you with the accessories required if you’d like to do the job yourself. We service customers all over Sydney, Central Coast as well as interstate sales. We only use trusted suppliers, so you can be sure you are receiving a quality product. We refuse to sell below quality floors, as problems can occur at installation. All our floors are of the highest quality and that translates to quality installation. Bill Grogan has installed Floating Floors for over 20 years and in July 2010 he bought Floating Floors Direct. He has Level 4 ATFA Licence and has completed numerous flooring courses. Bill also specialises in assessing incompetent work completed by other installers and flooring shops and repairing incorrectly laid floors. He is also the recommended installer of other flooring shops and suppliers. Bill now spends all his time in the shop, helping customers choose the best floor to suit thier lifestyle and budget. Bill quotes all jobs and uses only a few select installers, the same installers that have been with Floating Floors Direct since the beginning.
Being the supplier and installer, customers are alot more confident knowing they will get a professional job as opposed to buying a floor and not knowing who will lay the floor and how much experience they have. The floors we sell are quality floors that I would install. Customers may not be aware but there are many products out on the market that are of lower quality which I refuse to either sell or install. A new floor is a big decision and you need the right advice from someone that will be there from beginning to end.” Floating Floors Direct is a small family owned and run business. As you can see from our google reviews over the years, we’ve had alot of happy customers. For this reason most of our work is word of mouth. Let Bill assist you in choosing the right product to suit your needs and budget. We wont push you to buy the most expensive floor, we will sell you the floor that best suits your lifestyle and budget.
Frequently Asked Questions
Why choose Floating Floors Direct?
We are an established company that specialises in Floating Floors. We have been in business for a number of years and the majority of our customers are by word of mouth or repeat business. We offer friendly, reliable service and only sell stock from reputable suppliers. Our team are experienced tradesmen whose knowledge comes from on the job training and ATFA courses. We also offer step by step guidance for DIY projects so there is no obligation to have us install your floor.
What is a Floating Floor and why are they so popular?
A Floating Floor is a floor that sits on underlay over an existing floor. It is not fixed, just floats. Your furniture, skirting boards or scotia hold it in place which is why it is important to start with a level subfloor.
The advantage of a Floating Floor is it can be pulled apart. If any damage occurs you simply pull it apart, replace the affected boards and put it back together again.
Timber and Bamboo Floating Floors give you the real thing in an easy to install and care for product. Laminate Floating Floors give you the look without the maintenance. They all give you a hard floor that is child, pet and visitor friendly.
How long after the Floating Floor is laid can I walk on it?
Immediately. As there is no glue, nothing needs to dry. As soon as it is installed you can move your furniture into place and enjoy your new floor.
Can you lay a Floating Floor in a bathroom?
No. The amount of water spillage and moisture will damage the floor. It is also very unhygienic.
Can I use a steam mop?
On some of the floors this is ok. Speak to Bill about the best flooring option for you.
Where do I need expansion joints?
They are required at doorways and around the perimeter of the floor and are covered by skirting boards or scotia. If you’re unsure, bring in your plans and we can show you what to do.
Why do I need a level subfloor?
Have you ever walked on a friends floor that seems very spongy and hollow, or even a bit like a trampoline? The number one rule is to level out your floor to avoid this. We sell all sorts of Floor Levelers which even first time DIY people can easily use. We Include this in your quote if it is required so there are no suprise costs once instilation begins unlike other companies.
What accessories do I need for my Floating Floor?
Stair nosings for stairs.
Scotia is the beading around the perimeter of the floor. Alternatively we can remove and refit your skirting boards if you do not like the scotia.
Universal Trims
Border Trims
H Trims
We can guide you as to what trims you will require. They are available in a range of colours: vinyl wrapped to match the timber, silver, bronze, champagne and black.
How do I install it myself?
We sell installation kits and are happy to talk you through the process, including where to start. You can call Bill on his mobile at any time and he will be happy to guide you through the process.
I’ve seen some very cheap floors advertised, what’s the difference?
To put it simply, you get what you pay for. Problems that may occur with cheaper products on the market include de-lamination, buckling, excessive swelling, joins falling part and dangerous gas emissions of formaldehyde (bamboo floors). Any warranty is often a PO Box in another country, so customers find they have no recourse. Floating Floors Direct does not stock these cheap floors because it is not the business we are after. We pride ourselves on satisfied customers and are not going anywhere, so it is not in our best interests to sell a product we cannot guarantee.
How do I clean my Floating Floor?
Sweep, vacuum or dry mop is all that is required. We also sell a range of cleaning products. Steam Mops are only to be used on some types of flooring as this could not only damage your floor but also void your warranty. Check with Bill for the best way to clean your specific floor.
What warranty do you provide?
All products carry different warranties, ranging from 8 years to Lifetime. Our installers also warrant their work.
I live in a unit, can I have a Floating Floor?
Yes. Most strata by-laws have an acoustic requirement so all you need to do is notify your strata corporation of your intention to install a Floating Floor. They will provide you with their requirements which you bring in to us, choose your floor and leave the rest to us.
I can’t speak highly enough of the fantastic job Bill, Jordan & the team did with the floors for our kitchen & family room! Bill was excellent in helping with floor type and colour choice and I appreciated his no pressure approach! Everyone who has seen our floors has commented on how terrific they look! Highly recommend them!!
Christine McArthur
Can’t recommend Bill and his team highly enough. Just installed some spotted gum engineered timber floors, and found the installation process to be timely and of a very high quality.
Anjisht Gosain
Thank you Bill for our beautiful new floors. The guys did an excellent job of installing the floating floors and Matt was very prompt in fixing a small problem we had with a cupboard. They are obviously extremely experienced and I wouldn’t use anyone else other than Floating Floors Direct at Hornsby.
Kathryn Elsworth
What can we say? Amazing service, no bill shocks, no funny business. A lot of choice and good advice. They are entirely honest, reliable and friendly. This has been the least stressful aspect of our home renovation. Matt and Adam did an amazing job installing on an existing floor that was challenging because our home is 62 years old. They worked efficiently over two very hot days with no complaints, they solved problems that came up along the way and left our place clean and tidy. We would definitely use this company again.
MS &T
This is the second time we’ve gone to Floating Floors Direct and we couldn’t be happier. They always do the right thing on pricing compared to the big players in the market and there attention to detail at installation is second to none. A great team from the showroom to the installers.
While hoping to not have to use them again for a while, I’ll continue to recommend their services to anyone needing flooring done in the area
Brett & Nat Moore
Bill and his team are excellent. Bill helped me decide on the type of flooring that would suit my home best. His team of installers were so professional and did a great job. They turned up on time and finished up brilliantly, leaving my home neat and tidy. I would definitely use them again.
Diana Sabapathy
The measure and quotation process was very smooth. Bill provided knowledgeable and experienced answers offering professional advice to any of our questions relating to a Hybrid floor option. The best of materials for all accessories and trims were put forward and compared most favorably against all competitors. The final price was the most competitive and we now look forward to our new floor being installed. This is a HIGHLY RECOMMENDED business for your flooring needs.
Geoff Moran
We are really happy we chose to go with Matt and Bill for our new laminate floors. They were helpful through sales and installation, making it easy for us to pick a product. We ended up going with Oakleaf hd in blackbutt and think it looks great. We required some extensive floor levelling but were comforted by the quality of advice and work done. It took a more time but they made extra effort to keep us to our timeline and to reduce some of the negative impacts.
Jeremy Tong
